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Helping my clients keep their Customers at the center of everything they say and do.
What would your Customers say about your Customer Service?
Are you ready to take your Customer Service & Customer Experience to the next level?
Would you like to learn about the formula for best-in-class Customer Service?
Introducing a 2-in-1 book for Customer Service professionals and their leaders:
The Customer Communication Formula:
How to communicate with your customers and boost
your customer service brand
by Charlotte Purvis
Available in 3 formats: E-book, Hardcover, Paperback
Author, Consultant, Speaker
Helping clients keep the Customer at the center
of everything they say and do.
Charlotte Purvis is a highly accomplished Entrepreneur, Author, Consultant, and Speaker with over 20 years of service to pharmaceutical companies, access-to-medicine programs, corporations of all sizes, higher education, state government, nonprofits, and individual clients.
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